If you deal with such problems place a call to our team.
Garage door safety release.
The garage door emergency release cord is usually a red rope with a red pull handle and you will find it on the opener rail near your door.
The emergency garage door safety release cord may break or become damaged.
Manually move the garage door and return to down position.
To use the cord follow these steps.
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Pull the emergency release cord toward the door.
This will ensure your safety and prepare your door for reconnection when your are ready.
Locate and pull the cord.
Once you are done maneuvering your garage door and are ready to re engage the automatic door opener please return the garage door back to the down position.
Experienced with such problems and properly equipped the pros are able to fix them then and there.
Step 2 will allow you to freely move the garage door open and close.
Pulling the cord detaches the garage door from the opener and.
Such situations are urgent and we try to send a tech to your home as soon as possible.
Step 4 reconnect to automated opener carriage.